SalesForce Service Cloud

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SalesForce Service Cloud

SalesForce Service Cloud for Mortgage Industry

SALESFORCE Service CLOUD Platform

SalesForce Service Cloud allows Mortgage banks to automate service processes, streamline workflows and find key articles, topics and experts to support the LOs.

Service Cloud can help to foster one-to-one marketing relationships with every borrower, across multiple channels and on any device.

Service Cloud is also integrated with Salesforce’s Community Cloud, which provides more communication channels for LOs and borrowers.

SALESFORCE Service CLOUD IMPLEMENTATION STEPS

Our Salesforce-certified experts can help with

Integration with Back End Systems

User Adoption

Right Implementation Strategy

Data Migration

Continuous Technical Guidance and Monitoring

Documentation and Knowledge Base

Implementation Methodology

Our Implementation Methodology include:

Planning & Preparation
Design
Build
Deployment
Improvements &Scaling

Implementation Methodology

SalesForce Service Cloud Implementation

We can help you by providing the following services in implementing SalesForce Service Cloud in your organization.

End to end implementation of SalesForce Service Cloud – An advanced AI powered intelligent customer service platform that empowers Mortgage Banks and LOs to better connect with customers anytime, anywhere, through any device.

Configure SalesForce Service Cloud to unlock legacy customer data, align service, sales, and marketing with a 360-degree view of each customer.

Seamless integration with any backend system and customize any service process with low code tools like Lightning and Process Builder.

Build and scale the platform to provide the borrowers with a consistent, convenient, omni-channel experience across every channel.

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