Basics of CRM Analytics

CRM Analytics formerly known as Tableau CRM is a platform which connects data from multiple sources and enables creating interactive views of that data. Its intuitive point-and-click visual interface helps everyone in the org getting immediate access to the powerful data insights derived by means of the various assets. Here we discusses the basics of…

Document Checklist in Salesforce

Document Checklist is a capability offered by Salesforce to encourage customers to provide required documents, create document checklist items to help manage file uploads and approvals. We can create document checklist items for any of the following records in the Professional, Enterprise and Unlimited editions with financial cloud. It involves two steps. Enable Document Tracking…

Mail Merge

Mail merge is a feature offered by Salesforce to send personalized documents to contacts, leads etc. The content is predefined so as to include the items to be customized by merging corresponding fields in salesforce. Merge fields are used to create dynamic document for each salesforce record to which the email is intended to send.…

Automated Email Campaigns in Jungo/Salesforce

Email marketing is one of the most effective channels for boosting business opportunities. This article discusses the possibilities of Automated Email Campaigns in Jungo/Salesforce.   Marketing automation can accelerate business growth tremendously with the adoption of marketing campaigns. Email campaigns are core components of automation as the customer moves through the buying process. The content…

Custom and Standard Objects

Salesforce supports several different types of objects. Objects are containers of data (like a single spreadsheet of an excel file).  Fields are like columns and Records, which are the actual data are like rows in the spreadsheet. In this article, we focus on Custom and Standard Objects. Standard objects They are objects that are included…