How Einstein Copilot Works part 1

We have covered an overview of Einstein Copilot in Overview of Einstein Copilot – Mortgage Banking Technology | Origination Strategy Consulting (takefiveconsulting.com). This article explains how Einstein Copilot works. Einstein Copilot has three basic components: the copilot, actions, and the reasoning engine. Copilot  Einstein Copilot is an innovative conversational AI assistant seamlessly integrated into the…

Customizing model in Einstein Discovery

In Create a model in Einstein Discovery Part 1 – Mortgage Banking Technology | Origination Strategy Consulting (takefiveconsulting.com) and CREATE A MODEL IN EINSTEIN DISCOVERY PART 2 – Mortgage Banking Technology | Origination Strategy Consulting (takefiveconsulting.com), we have covered how to create a model from a dataset in Einstein Discovery. In this article, we will…

Lead nurturing Campaign for Prospects

Elevate your customer journey by implementing a targeted lead nurturing strategy designed to build meaningful relationships, guide prospects through the sales funnel, and ultimately foster conversions through personalized and engaging interactions. Let’s dive into some essential Lead nurturing Campaign for Prospects in Salesforce. II. Lead Prospects to Close and Retaining Campaigns: Guide prospects towards the…

Einstein Conversation Insights

Einstein Conversation Insights is a powerful conversation intelligence tool offered by Salesforce. It empower sales and service teams with valuable insights from customer calls and identify teachable moments. Managers and representatives have the capability to review call recordings, gaining visibility into various aspects such as mentions of competitors, discussions about products, custom keywords, pricing details,…

Salesforce report URL hacking

In this article, let’s delve into Salesforce report URL hacking. While this technique isn’t officially developed by Salesforce, it’s a favourite among admins for its ability to manipulate report filters via URL parameters. Essentially, it allows users to open a report with preset filter values, eliminating the need for multiple reports or cloning. URL hacking…

Advanced Reporting features in Salesforce Part III

Advanced reporting features in Salesforce help users create powerful and tailored reports that address complex business scenarios and provide valuable insights for decision-making. Stacked summaries redefine the way data is grouped in reports, introducing a subtle yet impactful change. This feature allows users to swiftly condense extensive data, facilitating quicker analysis and comparison. In essence,…

Advanced Reporting features in Salesforce Part I

Salesforce offers several advanced reporting features that empower users to derive meaningful insights and make data-driven decisions. Some notable advanced reporting features in Salesforce include: 2. Cross Filters 3. Summary Formulas 4. Row Level Formulas To learn more about row level formulas, click Write a Row-Level Formula (salesforce.com) Contact Us Now  Take Five Consulting is a…

HOW TO MANAGE LEADS IN SALESFORCE PART II

Effectively managing leads in Salesforce involves a systematic approach to organize, track, and nurture potential borrowers throughout the sales cycle. In How to manage leads in Salesforce Part I – Mortgage Banking Technology | Origination Strategy Consulting (takefiveconsulting.com), we began by capturing and entering lead information into Salesforce, ensuring accurate data. In this article we…

How to manage leads in Salesforce Part I

Managing leads in Salesforce involves efficiently capturing, nurturing, and converting potential customers into opportunities. Salesforce provides a comprehensive Lead Management system that allows users to track and analyze leads throughout the sales cycle. This involves creating and customizing lead records, assigning leads to the right sales representatives, implementing lead scoring, and utilizing automation tools to…

Schedule triggered flow to notify a loan owner before loan close date

We already covered an overview of Schedule Triggered flow. A schedule-triggered flow commences at the designated time and frequency, initiating processing for a batch of records. This type of flow begins execution based on the specified schedule and recurrence pattern. In this article, we presents a mortgage specific use case to create a Schedule triggered…