Choosing the right technology partner is a crucial decision for mortgage banks and lenders that can significantly impact operational efficiency, streamlines operations, and borrower satisfaction. To facilitate an informed decision-making process, the following essential technical considerations has to be factored in for ideal technology partner selection for mortgage banks and lenders. Define Business Objectives and…
The integration of Artificial Intelligence (AI) chatbots in mortgage services is a technology trend which is gaining momentum in recent times. These intelligent virtual assistants are revolutionizing the way borrowers interact with lenders, providing personalized assistance, and simplifying the mortgage application process and thereby enhancing borrower experience with AI chatbots. AI chatbots are advanced virtual…
In today’s era of digital mortgages, data modeling is essential for driving transparent analytics and streamlining the entire mortgage process. Data modeling in mortgage industry can provide a seamless experience for borrowers and lenders by optimizing workflows and ensuring compliance with regulations. Data Models in Mortgage Industry Statistical data models find applications within Mortgage Industry…
Customer service is the biggest priority of every business and it is imperative to know which problems AI is suited to solve for the major business stakeholders. This article gives an insight on how AI powered chatbots help CRM and the applications in mortgage industry. Applications of ChatGPT in mortgage industry The AI generative tool,…
In previous articles, we discussed the basics of CRM analytics, how to build dashboards with CRM analytics and demonstrated a sample dashboard built within the platform. Here, we can see a sample Lead dashboard created to get interactive views of the business data. The dashboard basically contains four widgets representing four different information out…
CRM Analytics dashboard continuously monitor key metrics of business, analyzing the results by key dimensions, like region, products, amount etc. The charts built within the dashboards are interactive and real time. Information is presented in an easy to read format. CRM analytics dashboards provide many ways to display any type of information like charts, map…
CRM Analytics formerly known as Tableau CRM is a platform which connects data from multiple sources and enables creating interactive views of that data. Its intuitive point-and-click visual interface helps everyone in the org getting immediate access to the powerful data insights derived by means of the various assets. Here we discusses the basics of…
Leads are potential customers of a company. In Salesforce, information about leads is stored in Lead records. We can gather leads through various lead sources like Web, Phone enquiry, past happy customers, partner referrals so on and so forth. Leads will become assets to your company once they gets converted into a contact or account…
In a changing competitive landscape, you need more than reports, you need Mortgage Banking BI tools that helps you take action. Ellie Mae found that it is far more common for large lenders to have a clearly defined data and analytics strategy (60%), compared to small and mid-size (55%) lenders, who are more likely…
A comprehensive loan management software can improve the quality of services and productivity, as well as help lenders make their operation more agile and transparent. This leads to operational costs reduction and better customer service. But it works even better if it’s enhanced with software that simplifies the convoluted accounting processes. It could prove to…