Appraisal Process within Encompass

In the mortgage industry, efficient and accurate property appraisals are essential for making informed lending decisions. With Encompass, mortgage professionals can take advantage of the Appraisal service, a powerful tool that allows them to order, manage, and review appraisals within the Encompass platform, thus making the appraisal process within Encompass a seamless process.

Encompass simplifies the appraisal ordering process, enables electronic communication with appraisers, and ensures compliance with industry guidelines such as the Home Valuation Code of Conduct (HVCC).

Encompass User Tasks – Order Appraisal from Encompass:

Open a loan.
Access the Appraisal Service:
– On the Services tab, click Order Appraisal.
Complete the ordering process based on the configuration created by the Encompass administrator.
The appraiser is notified by email that an order was sent.
An automated email notification is sent to the individual who submitted the order, indicating whether the appraiser has accepted the order.

Encompass User Tasks – Add Appraisal to Loan File:

When a completed report is uploaded, the Encompass user is notified via email that the appraisal is ready.

Open the loan file.
On the Services tab, click the Document icon to the right of the Order Appraisal service.
On the Appraisal Order Status window, click the Import link in the Orders section.
Select check boxes for data and files you want to import, and then click Import.
The files are downloaded and attached to the eFolder for the loan.

Appraiser Tasks – View the Order:

After receiving the notification email:

Click the link in the email.
Create a login account if necessary, and then log in to the Appraisal Center.
Click the order to view its details, plus any attachments, for example, a purchase agreement.

Appraiser Tasks – Accept/Reject the Order:

Click Accept/Reject.
Select Accept Order or Reject Order.
Enter a message (if necessary), and then click Send.
The order status is changed to Accepted or Rejected.

Appraiser Tasks – Complete and Upload Appraisal:

After completing the appraisal, upload it and deliver it to the originator using Ellie Mae’s secure platform. The status of the order changes from Accepted to Delivered.
Save the report as a PDF file.
On Current Orders page, click View Details link for the order, and then click Send Messages or Documents.
Enter a message, if necessary.
Select Appraisal from Attach Document drop-down list, and then click Browse to locate and select the report.
Select Certification check box, enter additional report details, and then click Send.